환불 정책

Because every portrait is hand-painted to order, I'm unable to offer refunds once your commission is underway. However, your satisfaction matters deeply to me. I will send you a photo and/or video of your finished portrait for your approval before sending out. If there are any changes you'd like to make please reply within 3 days, otherwise I'll mark as approved before varnishing and posting.

If your portrait arrives damaged in transit, please send me a photo within 48 hours and I'll paint a replica at no cost.

Orders may be cancelled within 24 hours of purchase, before the commission begins.